- SilverTripod.com will not accept photos or text which we regard as offensive or distasteful. This matter is entirely down to our discretion.
- Customers should take into account that the quality of the card relies on the quality of the photo supplied. We may need to trim some photos but will seek your approval for the cropped photo before we print the cards. Sometimes the contrast on the cards will be improved for a better printing result.
- SilverTripod.com accepts payment via the internet. We accept the following credit/debit cards: Mastercard, Visa Delta, Visa, JCB, Switch, Visa Electron UK, Solo, Visa Purchasing.
- Customers' personal details will only be used for SilverTripod.com's internal accounting and marketing functions. They will not be sold or given to any third parties.
- SilverTripod.com will aim to deliver your cards within five working days of the order being placed. SilverTripod.com can only deliver to addresses in the U.K. While we aim to deliver your cards within five working days, SilverTripod.com cannot be held liable for delays in the service. Deliveries to outlying areas, such as the Shetland Islands, may take up to two days longer. In cases where we need a customer’s approval for the text, or for an altered photo, delivery may exceed five days from when the order was placed depending on when we get the customer’s approval.
- Prices are subject to adjustment.
- If an order is faulty, please return the complete batch to 1 Bramblewood, Merstham, Surrey, RH1 3DW and SilverTripod.com will print corrected cards for you or refund the original price. The return postage will not be refunded.
- If we need clarification on your greeting (for example spellings) we will contact you via email and wait for your response before printing your order.
- All of the credit card information sent to SilverTripod.com travels through a Secure Socket Layer (SSL) 'pipeline'. The information goes from your computer to our secure server. SSL is the most advanced security measure available.
- Customers may only cancel a website order on the same working day as the order was placed.
- Prices on the website apply only to cards ordered via the website. These prices do not apply to bespoke cards. Bespoke design prices are available on application based on individual requirements.
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